Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 05:49:58 +0000



Post From: Multiple login and trade copier lag

[2023-06-03 07:30:38]
Sierra_Chart Engineering - Posts: 17199
This should be an immediate warning sign to immediately cease the use of Rithmic until that problem is resolved:
Regularly when one of my orders gets hit, it disturbes the data feed, needs to reconnect to the feed, redownloads. Feed is up again multiple seconds later.

Rithmic needs to resolve this problem. You need to contact Rithmic about this. This is strictly a problem with the Rithmic server.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-06-03 07:31:33