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Date/Time: Thu, 28 Nov 2024 05:52:38 +0000



Post From: Sierra Chart not connecting when using a mifi cellular 5G connection

[2023-06-01 16:56:19]
User719512 - Posts: 267
The regular broadband to my house is currently not working, and I connected my computer to a T-Mobile 5G mifi hotspot. Websites work, TD Ameritrade thinkorswim works, but Sierra refuses to connect giving the errors like below:

CQG WebAPI | Connecting to server api.cqg.com | 2023-06-01 09:56:38.111
CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-06-01 09:56:38.111
CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2023-06-01 09:56:38.154
CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2023-06-01 09:56:38.154
CQG WebSocket socket (1) | Connecting to IP: 208.48.16.17. | 2023-06-01 09:56:38.154
CQG WebSocket socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-06-01 09:56:59.207 *
CQG WebSocket socket (1) | CloseSocket call. | 2023-06-01 09:56:59.207
CQG WebSocket | WebSocket closed. | 2023-06-01 09:56:59.207
CQG WebAPI | WebSocket closed. | 2023-06-01 09:56:59.207
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2023-06-01 09:56:59.207
Select 'File >> Disconnect' to prevent further connection attempts. | 2023-06-01 09:56:59.207
CQG WebSocket socket (1) | Closed. | 2023-06-01 09:56:59.207
CQG WebSocket socket (0) | CloseSocket call. | 2023-06-01 09:56:59.225
CQG WebAPI | Disconnected. | 2023-06-01 09:56:59.225
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2023-06-01 09:56:59.225


Is there some setting I can set for Sierra to work with my 5G connection till my regular broadband is working again (need the cable replaced between box and house).
Date Time Of Last Edit: 2023-06-01 16:57:50