Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 10:41:51 +0000



Post From: System Maintainance and Outage notification process

[2023-05-16 19:34:05]
Sierra_Chart Engineering - Posts: 17201
That particular thread is not a notice about some kind of a problem that occurred that we were fixing. There was simply work being done on the physical servers which would only be done, on a Saturday or maybe a Friday evening. The last case was on the Internet connectivity for the server.

Regarding ISPs, Teton order routing utilizes three different ISPs.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing