Support Board
Date/Time: Thu, 28 Nov 2024 09:54:27 +0000
Post From: Using Apex Funded account, purchased Denali data yet historical data not loading
| [2023-05-16 14:24:53] |
| User595055 - Posts: 6 |
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The market data is spotty and only loads data when I've been logged in. In troubleshooting, deleting and redownloading only began to load data once I re-logged in and doesnt pull the historical data unless I was logged in at that time. Redownloaded current version of Sierra and refreshed my log in information, tried to switch to Sierra all services then retry log in to Rhithmic/Apex account but problem still persists.
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