Support Board
Date/Time: Thu, 28 Nov 2024 11:45:59 +0000
Post From: cant conect to new data services
| [2023-05-16 10:22:30] |
| Sierra_Chart Engineering - Posts: 17201 |
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This is the issue: CQG WebAPI | Logon unsuccessful. Server message: Username or password is incorrect. | 2023-05-16 03:15:28.623 Refer to 5 here: CQG Trading Platform Service: Common Error Messages ---- To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-05-16 10:22:54
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