Support Board
Date/Time: Wed, 27 Nov 2024 04:54:56 +0000
Post From: # Platform renewal
| [2023-05-11 21:36:00] |
| John - SC Support - Posts: 36309 |
|
To put the platform on "hold" means that you are setting the renewal to not occur. You do this at the same location where you select a package, but rather than selecting a specific package, you will select "Disabled". Select to the following link to go to this section and select "Disabled" in the list and then select the "Update/Set" button. https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#ServicePackage Once your remaining Usage Time ends, your account will be put in an "Expired" state. When you want to start using Sierra Chart again, you just need to login to our website, add funds, and select a Package. The location to view the information for your account, including the remaining Usage Time, is on the Account Control Panel on our website. The easiest way to get to this page is to select "Help >> Account Control Panel". You can also get to it directly from the following link: https://www.sierrachart.com/UserControlPanel.php For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |