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Date/Time: Thu, 28 Nov 2024 13:50:29 +0000



Post From: Logon failed again, the same message popped up. Why does it happen so often?

[2023-05-11 10:11:17]
Sierra_Chart Engineering - Posts: 17201
Most likely you have custom symbols or changes to symbol settings causing the problem.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

After that disable custom symbol settings:
Global Symbol Settings: Disabling Custom Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-05-11 10:11:37