Support Board
Date/Time: Thu, 28 Nov 2024 12:36:09 +0000
Post From: Real Time Price is not moving
| [2023-05-09 16:51:12] |
| John - SC Support - Posts: 36350 |
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You have the "CME Non-Professional Top-of-Book" exchange active, but you have not connected to your live trading account in order to verify your non-professional status in a while. Your current "Verified Until" date is "May 5, 2023". You need to connect to your live trading account in order to get the real-time data for the CME exchange active again. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |