Support Board
Date/Time: Thu, 28 Nov 2024 13:50:02 +0000
Post From: Real time data
| [2023-05-03 21:56:00] |
| User644443 - Posts: 10 |
|
Hey, I have tried the above disconnect and re-connect prior to me contacting you but nothing. I will attach the message log: You will see from the log I am trying to connect to E-Mini S&P 500- Software version: 2459 64-bit | 2023-05-03 22:47:15.777 Primary Thread ID: 12716 | 2023-05-03 22:47:15.777 Usage end date: 2023-05-29 | 2023-05-03 22:47:15.777 Enabled for: Advanced Features 2. | 2023-05-03 22:47:15.777 Enabled for: Sierra Chart Historical Data Service. | 2023-05-03 22:47:15.777 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-05-03 22:47:15.777 Enabled for: Delayed Denali Exchange Data Feed. | 2023-05-03 22:47:15.777 Enabled for exchange2: CME | 2023-05-03 22:47:15.777 Enabled for exchange2: fairx_exchange.data | 2023-05-03 22:47:15.777 Allow Support for Sierra Chart Data Feeds is disabled. | 2023-05-03 22:47:15.777 Current selected Data/Trading service: SC Data - All Services | 2023-05-03 22:47:15.777 Custom symbol settings values: enabled | 2023-05-03 22:47:15.777 Chart Update Interval: 500 | 2023-05-03 22:47:15.777 Intraday Data Storage Time Unit: 0 | 2023-05-03 22:47:15.777 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2023-05-03 22:47:15.777 2023-05-03 21:47:15 Local computer time in UTC | 2023-05-03 22:47:15.777 2023-05-03 22:47:15 Local computer time in SC Time Zone | 2023-05-03 22:47:15.777 2023-05-03 09:42:49 Server time in UTC | 2023-05-03 22:47:15.777 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-05-03 22:47:15.777 Program path: C:\Sierra\ | 2023-05-03 22:47:15.777 Data Files path: C:\Sierra\Data\ | 2023-05-03 22:47:15.777 OS Version Number: 10.0 | 2023-05-03 22:47:15.778 Locale Setting: C | 2023-05-03 22:47:15.778 DLLs: UserContributedStudies_64.dll | 2023-05-03 22:47:15.779 Allowed protected custom studies: | 2023-05-03 22:47:15.779 Crash reporter started: true | 2023-05-03 22:47:15.779 ESH23-CME 10 Min #2 | Reloading chart. | 2023-05-03 22:48:55.697 SC DTC Delayed Exchange Data | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 2 Service code: cme | 2023-05-03 22:48:57.868 SC DTC Delayed Exchange Data | Requesting security definition data for: ESH23-CME (ESH23). ID: 2 | 2023-05-03 22:48:57.868 SC DTC Delayed Exchange Data | Real-time data for symbol ESH23-CME is currently unavailable. | 2023-05-03 22:48:58.156 SC DTC Delayed Exchange Data | Received security definition for symbol ESH23-CME | 2023-05-03 22:48:58.156 |