Support Board
Date/Time: Thu, 28 Nov 2024 13:51:40 +0000
Post From: No trading account assigned
| [2023-04-29 16:06:04] |
| User409050 - Posts: 22 |
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Hi SC Support Team, I've been using an easy solution to receive market data from the CME exchange, and it has been working really well up until yesterday. Today, however, I received a notice saying that I need to connect to my trading account in order to continue receiving market data. When I tried to reconnect, I received an error message saying "no trading account assigned". I do have a funded trading account with Edge Clear, which is still active and has funds in it. Is it possible that I was kicked out because I haven't made any trades in the past 3 months? Or could it be because I missed 30 days without reconnecting to the account?
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