Support Board
Date/Time: Thu, 28 Nov 2024 15:57:34 +0000
Post From: Not connecting to real time quotes
| [2023-04-26 15:30:49] |
| John - SC Support - Posts: 36350 |
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First, you are not setup to get any real-time data from our Denali Exchange Data Feed. It looks like you did back in 2021, therefore all you need to do is to activate the exchange(s) for which you want the real-time data at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges We recommend waiting until May 1, as otherwise you will pay the full amount for the exchange fee for the remainder of April and then have to pay again on May 1 for May (the exchanges work on a calendar month basis). You should also tell AMP that you do not want the CQG data going forward after May 1. Just in case they do not switch you over to the Teton Order Routing by then. The other thing is that you need to ask AMP to switch you over to the Teton Order Routing service. Again, due to the data (as you HAVE to use the Denali data with Teton), you might want to make sure they do not switch you before May 1. Once you have confirmation from AMP that they have you setup on the Teton Order Routing service, then go through the Setup Instructions at the following link starting at Step #6: Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-26 15:34:27
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