Support Board
Date/Time: Sun, 24 Nov 2024 13:38:56 +0000
Post From: Sierra Chart Connectivity to Data and Trading Services
| [2013-05-05 10:26:31] |
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I have been unable to receive data through TrackData past 48 hrs.
I assume it is because of the API components issue. I have spoken to TrackData and am awaiting their input. I am a bit frustrated and would welcome any advice. About 2 days ago, we became aware that our latest version could not connect to Mytrack due to a small programming error. It is now resolved in version 970. Please update by selecting Help >> Download Prerelease. The connection to Mytrack does not use an API component. Gratefully it is a direct socket connection. We never had any trouble with it. It works very well. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-05 21:25:27
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