Support Board
Date/Time: Thu, 28 Nov 2024 15:47:50 +0000
Post From: Cannot get older chartbooks from July of 2020 to open
| [2023-04-21 14:20:33] |
| John - SC Support - Posts: 36350 |
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If they are actually Acrobat files, then they can not be used as a Chartbook. But, if the operating system mislabeled them when you downloaded them, then they could be actual Chartbook files, in which case just changing the extension would solve it. Please attach one of the files to this thread for us to take a look. Follow these instructions to attach the file: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile By the way, version 2092 is not available, that is why you got the message you did. The earliest version available right now is 2204. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-21 14:20:53
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