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Date/Time: Thu, 28 Nov 2024 18:51:46 +0000



Post From: Intrday Charts not loading

[2023-04-18 03:42:18]
Sierra_Chart Engineering - Posts: 17206
This is not a problem with Sierra Chart. It is simply a case of a massive amount of historical data that has to be downloaded especially if you have set the Intraday Data Storage Time Unit 1 Tick, and have slow Internet connectivity.

To solve the problem, refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance

We recommend setting the Intraday Data Storage Time Unit to 2 Seconds at a minimum. Re-download the data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-04-18 03:42:37