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Date/Time: Thu, 28 Nov 2024 18:28:58 +0000



Post From: Confusion with Data Feed using Denali, Stage 5, and Apex/Rithmic

[2023-04-18 01:43:48]
Sierra_Chart Engineering - Posts: 17204
You actually are not receiving any real time CME data at this time in any installation of Sierra Chart. What you are actually seeing is delayed data and no data when using Rithmic.

You need to activate the exchange that you need here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed

This will solve the problem completely for you.

After that, in the Rithmic installation:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2023-04-18 01:45:07