Support Board
Date/Time: Wed, 27 Nov 2024 18:37:27 +0000
Post From: complaint
| [2023-04-11 17:59:51] |
| John - SC Support - Posts: 36331 |
|
Just so you are aware, we only see this single Support Board post from your account. We do see an Account Support Ticket that was opened, in which you were informed to post to this Support Board, as the Account Support Tickets are for Account Related Issues. This is what was in the Account Support Ticket: Hi
I am at present using the SC playback to practice my trades on In the insert, you will see that the Market Order chart and the VWAP chart are synchronized (sometimes there is latency). However, the Footprint and the DOM are nowhere near the prices shown on the the VWAP and Market Order charts. My computer is not an issue as it has a good processor and I'm using 8 gig of RAM which is more than adequate. My wifi is fine between 50 - 100 MBPS so I believe the issue is not at my end I have tried slowing down the playback, using less charts, even cancelled out any programmes running on my compute, anything to try to speed the lag up but have not succeeded Any advice would be appreciated as I'm at a crucial juncture on my trading course and as it is at present I cannot use playback to practice my trading Make sure you turn off the option for Skip Empty Periods. Refer to the following: Replaying Charts: Preventing Loss of Synchronization Between Different Charts During Replay For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |