Support Board
Date/Time: Tue, 26 Nov 2024 15:40:03 +0000
Post From: Connectivity issues
| [2023-04-11 15:20:32] |
| Sierra_Chart Engineering - Posts: 17182 |
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We apologize for this. 1. Disable this option or set it to No (the option may not exist in your version): Global Settings >> General Trade Settings >> Send Order Fills to SC Web Server. 2. Exit from Sierra Chart 3. Delete this file: /TradeActivityLogs/OrderFillsToSend.data from within the Sierra Chart installation folder, if the file exists. This step is unnecessary if the Send Order Fills to SC Web Server option does not exist in your version. 4. Start Sierra Chart it again. The cause of the issue was a misconfiguration, of login data that Sierra Chart received last week which was promptly corrected. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |