Support Board
Date/Time: Tue, 26 Nov 2024 17:44:14 +0000
Post From: ICE Feed for TF has major lag
| [2014-05-22 23:21:12] |
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We have been told is that this is being caused by a network reconfiguration that was done over the weekend. They will be working to solve this on Friday. We apologize for the delay, but this area the data feed we do not control. We do control the server hardware and the software, but the backend networking and exchange connectivity is provided by Barchart and they apparently do not want to do this work until Friday because it is more involved. We have added two weeks of usage time to your account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-22 23:23:22
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