Support Board
Date/Time: Thu, 28 Nov 2024 11:35:59 +0000
Post From: Nasdaq - Global Index Data Service
| [2023-04-07 18:38:02] |
| Sierra_Chart Engineering - Posts: 17201 |
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We tried calling but it says your voicemail box is not set up and there was no other answer. There definitively should not be any problem. The issue is not reproducible when using CQG. If anyone else has a problem they need to contact us directly. We do not know what the issue would be in their case. They need to be told to contact us. It does not help to make reference to what they are saying. Each user needs to contact us. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings While following the above steps, disable Custom Symbol Settings. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-07 18:38:55
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