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Date/Time: Thu, 28 Nov 2024 20:44:53 +0000



Post From: Depth of Market on DOM not showing correctly

[2023-04-07 06:08:09]
Sierra_Chart Engineering - Posts: 17206
We checked all of our servers for invalid depth like you showed in the first screenshot. We could not find this.


We want you to disable the use of custom Symbol Settings:
Global Symbol Settings: Disabling Custom Symbol Settings

And reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

If you have the problem again let us know and we will check the servers again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-04-07 06:09:22