Support Board
Date/Time: Mon, 25 Nov 2024 21:36:31 +0000
Post From: Rithmic eval account
| [2023-04-06 18:04:26] |
| John - SC Support - Posts: 36280 |
|
Post #4 gives you information on how to work around the issue. Basically, it means getting the data from us, rather than Rithmic. If you would rather get a refund, let us know for sure. If you do want a refund and want it refunded back to your card, then please open an "Account Support Ticket" at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |