Support Board
Date/Time: Thu, 28 Nov 2024 11:32:59 +0000
Post From: Nasdaq - Global Index Data Service
| [2023-04-06 13:35:35] |
| User668058 - Posts: 9 |
|
I'm using EST time on my SC, 15min before the US open. I tried NQDEL-NQGI as a Germany index should be having data coming in at this time, and it does load data up to the current moment. However, no streaming live data after that. https://www.sierrachart.com/image.php?Image=1680787725222.png Here's some of the log file: Reading Internal Order ID file. | 2023-04-06 09:15:27.409 Reading Trade Orders file. | 2023-04-06 09:15:27.447 Reading Trade Positions file. | 2023-04-06 09:15:27.447 Reading Trade Account Data files. | 2023-04-06 09:15:27.447 Software version: 2488 64-bit | 2023-04-06 09:15:27.448 Primary Thread ID: 8024 | 2023-04-06 09:15:27.448 Usage end date: 2023-04-22 | 2023-04-06 09:15:27.448 Enabled for: Advanced Features 2. | 2023-04-06 09:15:27.448 Enabled for: Sierra Chart Historical Data Service. | 2023-04-06 09:15:27.448 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-04-06 09:15:27.448 Enabled for: Delayed Denali Exchange Data Feed. | 2023-04-06 09:15:27.448 Enabled for exchange2: CME (Trading Account Required) | 2023-04-06 09:15:27.448 Enabled for exchange2: CBOT (Trading Account Required) | 2023-04-06 09:15:27.448 Enabled for exchange2: COMEX (Trading Account Required) | 2023-04-06 09:15:27.448 Enabled for exchange2: NYMEX (Trading Account Required) | 2023-04-06 09:15:27.448 Enabled for exchange2: fairx_exchange.data | 2023-04-06 09:15:27.448 Enabled for exchange2: NASDAQ US stock data | 2023-04-06 09:15:27.448 Enabled for exchange2: NASDAQ Global Indexes | 2023-04-06 09:15:27.448 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-04-06 09:15:27.448 Current selected Data/Trading service: SC Data - All Services | 2023-04-06 09:15:27.448 Custom symbol settings values: disabled | 2023-04-06 09:15:27.448 Chart Update Interval: 500 | 2023-04-06 09:15:27.448 Intraday Data Storage Time Unit: 1 | 2023-04-06 09:15:27.448 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-04-06 09:15:27.448 2023-04-06 13:15:27 Local computer time in UTC | 2023-04-06 09:15:27.448 2023-04-06 09:15:27 Local computer time in SC Time Zone | 2023-04-06 09:15:27.448 2023-04-06 13:15:28 Server time in UTC | 2023-04-06 09:15:27.448 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-04-06 09:15:27.448 Program path: S:\Sierrachart_20230402\ | 2023-04-06 09:15:27.448 Data Files path: S:\Sierrachart_20230402\Data\ | 2023-04-06 09:15:27.448 OS Version Number: 6.3 | 2023-04-06 09:15:27.448 Locale Setting: C | 2023-04-06 09:15:27.448 ... Crash reporter started: true | 2023-04-06 09:15:27.448 ... Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2023-04-06 09:15:27.459 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-04-06 09:15:27.474 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-04-06 09:15:27.665 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-04-06 09:15:27.665 Received 5 login tokens. | 2023-04-06 09:15:28.054 Symbol settings MD5 received. Request ID: 1. | 2023-04-06 09:15:29.830 Symbol settings are up-to-date for scdataallservices. | 2023-04-06 09:15:29.830 SC Data - All Services | Connected to server complete. | 2023-04-06 09:15:34.352 ... Triggering next historical data download in queue. | 2023-04-06 09:15:34.352 ... Triggering next historical data download in queue. | 2023-04-06 09:15:48.825 No download requests in the queue to start downloads for. | 2023-04-06 09:15:48.825 Socket (2) | Socket gracefully closed by remote side. | 2023-04-06 09:15:48.879 Socket (2) | Closed. | 2023-04-06 09:15:48.879 Enabling compression for file: S:\Sierrachart_20230402\Data\NQDELC-NQGI.scid. This may take a while. | 2023-04-06 09:16:25.260 File compression enabled. S:\Sierrachart_20230402\Data\NQDELC-NQGI.scid. CompressionState=0 | 2023-04-06 09:16:25.260 NQDELC-NQGI 1 Min #4 | Reloading chart. | 2023-04-06 09:16:25.261 NQDELC-NQGI 1 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: S:\Sierrachart_20230402\Data\NQDELC-NQGI.scid | 2023-04-06 09:16:25.265 SC Data - All Services | Starting real-time market data updates for: NQDELC-NQGI. ID: 4 Service code: nasdaq_global_indexes.data | 2023-04-06 09:16:25.761 SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: NQDELC-NQGI | 2023-04-06 09:16:25.761 SC Data - All Services | Requesting security definition data for: NQDELC-NQGI. ID: 4 | 2023-04-06 09:16:25.761 Added historical Intraday data request for NQDELC-NQGI to the queue. | 2023-04-06 09:16:25.761 Intraday data recording state for symbol NQDELC-NQGI is set to download 'Pending'. | 2023-04-06 09:16:25.761 Triggering next historical data download in queue. | 2023-04-06 09:16:25.761 Delaying start of download for NQDELC-NQGI. | 2023-04-06 09:16:25.761 HD Request # 4 | Downloading Intraday chart data for NQDELC-NQGI to the file NQDELC-NQGI.scid. Service: nasdaq_global_indexes.data | 2023-04-06 09:16:30.837 HD Request # 4 | Download start date-time: 2022-10-02 09:16:30.000000. File last date-time: 00:00:00.000000 | 2023-04-06 09:16:30.837 HD Request # 4 | Using server: ds3.sierracharts.com port 10150 | 2023-04-06 09:16:30.837 Socket (2) | Creating socket. | 2023-04-06 09:16:30.837 Socket (2) | New receive buffer size: 5242880 | 2023-04-06 09:16:30.837 Socket (2) | Connecting to IP: 142.215.18.104. | 2023-04-06 09:16:30.837 HD Request # 4 | Setting DTC encoding to Binary VLS | 2023-04-06 09:16:30.962 HD Request # 4 | Sending historical data logon request message. | 2023-04-06 09:16:30.962 HD Request # 4 | Requesting Intraday data. Start date-time: 2022-10-02 09:16:30. Record interval: 1. Symbol: NQDELC-NQGI | 2023-04-06 09:16:31.560 HD Request # 4 | Decompressing data. | 2023-04-06 09:16:31.621 HD Request # 4 | Receiving Intraday data for NQDELC-NQGI starting at 2023-03-29 04:45:54.748000 | 2023-04-06 09:16:31.828 HD Request # 4 | Timestamp of first Intraday data file record written: 2023-03-29 04:45:54.748000. | 2023-04-06 09:16:32.176 Socket (2) | CloseSocket call. | 2023-04-06 09:16:32.703 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-04-06 09:16:32.703 Historical data download thread signaled to stop. | 2023-04-06 09:16:32.707 HD Request # 4 | Received 210637 Intraday data records from 2023-03-29 04:45:54.748000 to 2023-04-06 09:16:32.749000 (8.2 days. Delay: -0.0 seconds) and wrote 210637 records for NQDELC-NQGI | 2023-04-06 09:16:32.708 HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2023-04-06 13:16:32.749000 | 2023-04-06 09:16:32.711 HD Request # 4 | Completion time: 2s. | 2023-04-06 09:16:32.711 HD Request # 4 | Intraday data download complete for NQDELC-NQGI. Unique request ID: 4 | 2023-04-06 09:16:32.711 Removing historical data download ID 4. | 2023-04-06 09:16:32.711 Real-time Intraday chart data file updates started for NQDELC-NQGI | 2023-04-06 09:16:32.711 Opened cached Intraday file: S:\Sierrachart_20230402\Data\NQDELC-NQGI.scid. Thread ID: 8024 | 2023-04-06 09:16:32.711 Intraday chart data file opened for NQDELC-NQGI | 2023-04-06 09:16:32.711 HD Request # 4 | Enabling Intraday chart updating for symbol. | 2023-04-06 09:16:32.711 ... |