Support Board
Date/Time: Tue, 26 Nov 2024 17:28:31 +0000
Post From: per previous connection issue request
| [2014-05-22 18:07:34] |
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These are the relevant messages: CTS FIX: Received a Logout message. Text = User does not have permission to access this application | 2014-05-22 12:15:01
CTS FIX: Contact your clearing firm and have them add the Sierra Chart application to your CTS T4 username. | 2014-05-22 12:15:01 So contact your clearing firm and have them add the Sierra Chart application/program to your CTS T4 username. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |