Support Board
Date/Time: Thu, 28 Nov 2024 23:52:13 +0000
Post From: difficulties to connect
| [2023-03-29 16:45:26] |
| Sierra_Chart Engineering - Posts: 17212 |
|
The last payment for usage time was back in January 2023. There is nothing to reimburse and your usage time ends April 2. And there absolutely are no refunds whatsoever for exchange fees and you are warned multiple times about the requirements for those. If you do not want to use CQG that is very good. However, the real time CME data has to be authorized at nonprofessional rates. Who is your broker? To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-29 16:46:43
|