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Date/Time: Thu, 28 Nov 2024 22:52:42 +0000



Post From: VIX Real Time Data

[2023-03-28 21:00:49]
John - SC Support - Posts: 36350
We see that you have completed the agreements for the CFE, but you have not activated the exchange. You need to activate the exchange you want at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeedCFE#Exchanges

Again, make sure you understand that this is the VIX Futures, not the $VIX cash index.

Also, since we are at the end of the month, you may want to wait until April 1 to activate the exchange. The exchanges are not pro-rated, so you will pay the full amount for the exchange for the remainder of this month, and then pay again on April 1, for the month of April.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing