Support Board
Date/Time: Fri, 29 Nov 2024 01:39:11 +0000
Post From: Chart time not moving and data not loading
| [2023-03-17 20:38:45] |
| John - SC Support - Posts: 36350 |
|
Double check your Session Times and make sure they cover the time period for when the market is open. If you are using separate Evening Session hours, then make sure the Evening Session is enabled. If it is not something obvious in the Session Times, then we need to know what your Session Times are set to along with the Time Zone of the chart (if the chart is set to Global Time Zone, then we need to know what the Global Time Zone is set to). And we also need to know the symbol of the chart and a screenshot of what you are seeing. You can take a screenshot by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |