Support Board
Date/Time: Fri, 29 Nov 2024 03:53:01 +0000
Post From: Rhytmic Historical Data Feed
| [2023-03-13 15:22:17] |
| User570415 - Posts: 25 |
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Kind support, I received this mail from APEX trading regarding the Rhytmic connection data feed, how can I fix it??? Thank you Hello, We received a notification from Rithmic that you have consumed too much market data according to their rules. Whatever platform you are using (as it's not ninja as ninja uses its own historical data) is using too much data and refreshing too often. You need to contact the platform to fix this before Rithmic cuts off your historical data for the rest of the week. Please see the message from Rithmic below. These are their rules not ours and there's nothing we can do to change it. Rithmic's history plant guardian has observed that your user id, APEX-6150, has requested historical market data resulting in 20285384689 bytes transmitted to your computers since Rithmic's systems most recent scheduled reboot. You are approaching your weekly allotment of historical market data Once you exhaust your allotment of data for the week your access to historical market data will suspended for the remainder of the week. |