Login Page - Create Account

Support Board


Date/Time: Fri, 29 Nov 2024 02:54:13 +0000



Post From: Sierra Chart Freezing When Modifying Text (Horizontal Line)

[2023-03-12 21:56:39]
User688525 - Posts: 259
Hello Sierra Chart,
Since early last week, Sierra Chart is freezing intermittently when “modifying text” on a Horizontal Line. This only applies to a single chart which indicates that the chart itself is potentially corrupt.

The following has been tried without success:
- A new chartbook has been created (Save As)
- All charts have been duplicated to a new chartbook (Duplicate Chart To Chartbook)
- The chart in question has been duplicated to a new chartbook in isolation (Duplicate Chart To Chartbook)
- The chart in question has been duplicated within the existing chartbook (Duplicate Chart)
- All studies have been removed from the chart
- Sierra Chart has been updated to version 2484
- Sierra Chart has been rolled back to version 2480

As above, this is intermittent, not all the time. If the chart itself is corrupt, can the levels be copied to a new chart, or must each level be added individually? Do you have any suggestions?

Thank you