Support Board
Date/Time: Tue, 22 Apr 2025 08:44:21 +0000
Post From: Activated Nasdaq with Denali and am not getting real time data even with -NQTV
| [2023-03-02 15:46:50] |
| Sierra_Chart Engineering - Posts: 19304 |
|
Refer to this section: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time Make sure the session times are set correctly relative to the time zone of the chart. The chart really should be using US Eastern time and the session times should be 09:30:00 through 15:59:59 ---- If more help is needed: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-02 15:51:55
|