Support Board
Date/Time: Fri, 29 Nov 2024 08:34:31 +0000
Post From: No intraday historical data from CQG for the HKEX
| [2023-03-02 08:51:20] |
| Sierra_Chart Engineering - Posts: 17224 |
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We definitively cannot help at all with CQG data. If you are having an issue with a particular symbol when using a Sierra Chart data feed, not CQG data, then first follow through the instructions here step-by-step and do not ignore any steps: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data And then follow the instructions here if you are still not getting enough historical data: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-02 08:52:16
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