Support Board
Date/Time: Fri, 29 Nov 2024 08:41:44 +0000
Post From: Error with Rtrader + Sierra
| [2023-02-28 07:38:01] |
| Sierra_Chart Engineering - Posts: 17225 |
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You need to contact Rithmic about this. We do not know why this is happening. Here are the related log messages: DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-02-27 19:29:38.303
DTC Client socket (1) | CloseSocket call. | 2023-02-27 19:29:38.303 Connection to the external service has been lost. | 2023-02-27 19:29:38.303 DTC Client socket (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-02-27 19:29:38.303 DTC Client socket (1) | Closed. | 2023-02-27 19:29:38.303 Rithmic Direct - DTC | Waiting for socket receive thread to end | 2023-02-27 19:29:38.316 DTC Client socket (0) | CloseSocket call. | 2023-02-27 19:29:38.317 Rithmic Direct - DTC | Disconnected. | 2023-02-27 19:29:38.318 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |