Support Board
Date/Time: Tue, 22 Apr 2025 05:43:24 +0000
Post From: I subscribed to the wrong package
| [2023-02-24 18:41:12] |
| John - SC Support - Posts: 39395 |
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If you are wanting to get the data from Rithmic, then make sure that you have entered your Rithmic Username/Password in all 3 areas on the Data/Trade Service Settings window. Refer to the Setup Instructions here: Rithmic Trading Platform Service: Setup Instructions We can not tell you what server to use. That information comes from Apex. The only thing we can tell you is that there are a selection of servers that start with "Apex", so we assume it would be one of those servers. Also, be aware of our policy with regards to the Rithmic data at the following link: Rithmic Trading Platform Service: Rithmic Support Policy For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |