Support Board
Date/Time: Fri, 29 Nov 2024 08:49:35 +0000
Post From: missing data
| [2023-02-24 15:24:30] |
| John - SC Support - Posts: 36350 |
|
What is odd is that when your computer comes back out of "sleep" Sierra Chart should recognize that there has been a lapse of data and automatically download it. But, if you have this problem, then the instructions you want to follow are at the following link: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) In terms of the time it takes to reload the data, it's hard for us to say. It states that this is a Continuous Contract, so the number of days that are being loaded will have the largest impact on how long it takes to load the data. We can't speak to Trading Tech - but yes - Sierra Chart is "codable". We have an interface called ACSIL which uses the standard C++ language. Have your friend start at the following link: Advanced Custom Study Interface and Language (ACSIL): Introduction For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |