Support Board
Date/Time: Fri, 29 Nov 2024 08:23:05 +0000
Post From: Velocity of Data Slow
| [2023-02-23 14:33:05] |
| John - SC Support - Posts: 36350 |
|
Is there something in Global settings that could affect this?
Yes, the Chart Update Interval. When the Chart Settings is set to 0, that means to use the Global Chart Update Interval. You need to check this value on both installations. The setting is located at Global Settings >> General Settings >> General >> Chart Update Interval. Refer to the documentation for this here: General Settings Window: Chart Update Interval (Global Settings >> General Settings >> General >> Update Intervals) Was also wondering if the data feed is different using the routing through Denali demo
We do not know what you mean by "Denali Demo", but there is no different routing of the data based on the service settings, or anything else for that matter. It is possible that you can have one installation connected to one server and the other connected to a different server. We would not expect you to see any difference, but theoretically it could be possible depending on the routing. But, this would also mean that you should not see a consistent issue - as the particular server you are connected to is random, so if this were the issue, then you would just see this occasionally. Still, what you can do is on the system that is "slow" select File >> Disconnect and then File >> Connect to Data Feed and that will connect you to the other server. Also my SIM charts are delayed. How do I make them real time?
As long as you are getting data for the CME Group and using the correct symbols for the given service, then this should not occur. What exactly do you mean by "SIM" charts? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |