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Post From: No real time data after renewing usage time

[2014-05-19 08:27:41] Link To Thread - Link To Post [Go To First Post]
batman_ - Posts: 190
Support, Here is the message as per your request. Software version: 1137 \| 2014-05-19 03:23:48 Usage end date: 2014-06-19 \| 2014-05-19 03:23:48 Enabled for: Advanced Features. \| 2014-05-19 03:23:48 Enabled for: Sierra Chart Historical Data Service. \| 2014-05-19 03:23:48 Allow Support for Sierra Chart Data Feeds is enabled. \| 2014-05-19 03:23:48 Active service: CTS T4 FIX \| 2014-05-19 03:23:48 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2014-05-19 03:23:48 2014-05-19 16:23:48 Local computer clock time \| 2014-05-19 03:23:48 2014-05-19 08:23:48 GMT time \| 2014-05-19 03:23:48 2014-05-19 03:23:48 Time zone adjusted time \| 2014-05-19 03:23:48 Time difference to server time: 1 seconds. \| 2014-05-19 03:23:48 Program path: C:\SierraChart\ \| 2014-05-19 03:23:48 Data Files path: C:\SierraChart\Data\ \| 2014-05-19 03:23:48 OS Version Number: 6.1 \| 2014-05-19 03:23:48 Checking for new symbol settings for cts \| 2014-05-19 03:23:48 Symbol settings are up-to-date for cts \| 2014-05-19 03:23:49 CTS FIX - Connecting to CTS Simulation server fix-sim.t4login.com:10443 \| 2014-05-19 03:23:53 CTS FIX - Firm: CTS \| 2014-05-19 03:23:53 Resolved address fix-sim.t4login.com to IP 74.201.6.199 \| 2014-05-19 03:23:54 The network socket is connected. \| 2014-05-19 03:23:54 Starting SSL connection on the socket. \| 2014-05-19 03:23:54 SSL socket is connected. \| 2014-05-19 03:23:55 CTS FIX: Sending the Logon message. \| 2014-05-19 03:23:55 CTS FIX: Connected to data and trade server. FIX version: 4.3.4.0 \| 2014-05-19 03:23:56 CTS FIX: Received Account List collateral report. \| 2014-05-19 03:23:57 CTS FIX: Subscribing to account: na* \| 2014-05-19 03:23:57 CTS FIX: Requesting Open Orders for account: na* \| 2014-05-19 03:24:01 CTS FIX: Received Account Update collateral report. \| 2014-05-19 03:24:01 Date rule based rollover from YM.20140600.CME_E to next contract occurs at 2014-06-12 \| 2014-05-19 03:24:02 Checking Intraday data file for symbol YM.20140600.CME_E for the date range from 2014-03-13 to 0 \| 2014-05-19 03:24:02 Checking Daily data file for symbol YMM14 for the date range from 2014-03-13 to 0 \| 2014-05-19 03:24:02 Symbols used for YM.20140600.CME_E continuous contract chart: \| 2014-05-19 03:24:02 YM.20140600.CME_E \| 2014-05-19 03:24:02 YM.20140600.CME_E [CBV] Renko 1-0-1-x #2: Performing continuous futures contract back adjustment calculations. \| 2014-05-19 03:24:02 Date rule based rollover from NQ.20140600.CME_Eq to next contract occurs at 2014-06-12 \| 2014-05-19 03:24:03 Checking Intraday data file for symbol NQ.20140600.CME_Eq for the date range from 2014-03-13 to 0 \| 2014-05-19 03:24:03 Checking Daily data file for symbol NQM14 for the date range from 2014-03-13 to 0 \| 2014-05-19 03:24:03 Symbols used for NQ.20140600.CME_Eq continuous contract chart: \| 2014-05-19 03:24:03 NQ.20140600.CME_Eq \| 2014-05-19 03:24:03 NQ.20140600.CME_Eq [CBV] Renko 1-0-1-x #5: Performing continuous futures contract back adjustment calculations. \| 2014-05-19 03:24:03 Date rule based rollover from ES.20140600.CME_Eq to next contract occurs at 2014-06-12 \| 2014-05-19 03:24:04 Checking Intraday data file for symbol ES.20140600.CME_Eq for the date range from 2014-03-13 to 0 \| 2014-05-19 03:24:04 Checking Daily data file for symbol ESM14 for the date range from 2014-03-13 to 0 \| 2014-05-19 03:24:05 Symbols used for ES.20140600.CME_Eq continuous contract chart: \| 2014-05-19 03:24:05 ES.20140600.CME_Eq \| 2014-05-19 03:24:05 ES.20140600.CME_Eq [CBV] Renko 1-0-1-x #1: Performing continuous futures contract back adjustment calculations. \| 2014-05-19 03:24:05 Date rule based rollover from EMD.20140600.CME_Eq to next contract occurs at 2014-06-12 \| 2014-05-19 03:24:05 Checking Intraday data file for symbol EMD.20140600.CME_Eq for the date range from 2014-03-13 to 0 \| 2014-05-19 03:24:05 Checking Daily data file for symbol EWM14 for the date range from 2014-03-13 to 0 \| 2014-05-19 03:24:05 Symbols used for EMD.20140600.CME_Eq continuous contract chart: \| 2014-05-19 03:24:05 EMD.20140600.CME_Eq \| 2014-05-19 03:24:05 EMD.20140600.CME_Eq [CBV] Renko 1-0-1-x #3: Performing continuous futures contract back adjustment calculations. \| 2014-05-19 03:24:05 CTS FIX: Received Account List collateral report. \| 2014-05-19 03:24:05 CTS T4 FIX - Starting real-time market data updates for: YM.20140600.CME_E \| 2014-05-19 03:24:05 HD Request # 2 - Downloading Intraday chart data for YM.20140600.CME_E to the file YM.20140600.CME_E.scid. Service: cts \| 2014-05-19 03:24:05 HD Request # 2 - Download start Date-Time: 2014-05-16 10:50:48.0 \| 2014-05-19 03:24:05 CTS FIX Historical Data - Connecting to Historical data server fix-chart-sim.t4login.com:10443 \| 2014-05-19 03:24:05 CTS T4 FIX: Sending security definition request for symbol YM.20140600.CME_E \| 2014-05-19 03:24:05 CTS T4 FIX - Starting real-time market data updates for: NQ.20140600.CME_Eq \| 2014-05-19 03:24:05 CTS T4 FIX - Starting real-time market data updates for: ES.20140600.CME_Eq \| 2014-05-19 03:24:05 CTS T4 FIX - Starting real-time market data updates for: EMD.20140600.CME_Eq \| 2014-05-19 03:24:05 CTS T4 FIX: Sending security definition request for symbol EMD.20140600.CME_Eq \| 2014-05-19 03:24:05 Resolved address fix-chart-sim.t4login.com to IP 74.201.6.229 \| 2014-05-19 03:24:06 CTS T4 FIX: Received matching security definition for symbol YM.20140600.CME_E. Subscribing to data. \| 2014-05-19 03:24:06 CTS T4 FIX: Received 5 security definitions for underlying symbol YM \| 2014-05-19 03:24:06 CTS T4 FIX: Received matching security definition for symbol EMD.20140600.CME_Eq. Subscribing to data. \| 2014-05-19 03:24:06 CTS T4 FIX: Received 5 security definitions for underlying symbol EMD \| 2014-05-19 03:24:06 The network socket is connected. \| 2014-05-19 03:24:06 Starting SSL connection on the socket. \| 2014-05-19 03:24:06 Symbol Error - EMD.20140600.CME_Eq is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject request: \| 2014-05-19 03:24:06 SSL socket is connected. \| 2014-05-19 03:24:07 CTS T4 FIX: Sending security definition request for symbol ES.20140600.CME_Eq \| 2014-05-19 03:24:07 CTS T4 FIX: Received matching security definition for symbol ES.20140600.CME_Eq. Subscribing to data. \| 2014-05-19 03:24:07 CTS T4 FIX: Received 5 security definitions for underlying symbol ES \| 2014-05-19 03:24:07 Symbol Error - ES.20140600.CME_Eq is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject request: \| 2014-05-19 03:24:08 CTS T4 FIX: Sending security definition request for symbol NQ.20140600.CME_Eq \| 2014-05-19 03:24:08 CTS T4 FIX: Received matching security definition for symbol NQ.20140600.CME_Eq. Subscribing to data. \| 2014-05-19 03:24:09 CTS T4 FIX: Received 5 security definitions for underlying symbol NQ \| 2014-05-19 03:24:09 Symbol Error - NQ.20140600.CME_Eq is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject request: \| 2014-05-19 03:24:09 CTS FIX Historical Data: Sending the Logon message. \| 2014-05-19 03:24:09 CTS FIX Historical Data: Connected to Historical data server. \| 2014-05-19 03:24:10 HD Request # 2 - Requesting historical Tick data for YM.20140600.CME_E from 2014-05-16 00:00:00 to 2014-05-16 00:00:00 (US Central Time). \| 2014-05-19 03:24:10 HD Request # 2 - Total records received: 0 \| 2014-05-19 03:24:11 HD Request # 2 - Requesting historical Tick data for YM.20140600.CME_E from 2014-05-17 00:00:00 to 2014-05-17 00:00:00 (US Central Time). \| 2014-05-19 03:24:11 HD Request # 2 - Total records received: 0 \| 2014-05-19 03:24:11 HD Request # 2 - Requesting historical Tick data for YM.20140600.CME_E from 2014-05-18 00:00:00 to 2014-05-18 00:00:00 (US Central Time). \| 2014-05-19 03:24:11 HD Request # 2 - Total records received: 0 \| 2014-05-19 03:24:12 HD Request # 2 - Requesting historical Tick data for YM.20140600.CME_E from 2014-05-19 00:00:00 to 2014-05-19 00:00:00 (US Central Time). \| 2014-05-19 03:24:12 CTS FIX: Received Account List collateral report. \| 2014-05-19 03:24:12 HD Request # 2 - Total records received: 0 \| 2014-05-19 03:24:12 HD Request # 2 - Requesting historical Tick data for YM.20140600.CME_E from 2014-05-20 00:00:00 to 2014-05-20 00:00:00 (US Central Time). \| 2014-05-19 03:24:12 HD Request # 2 - Total records received: 0 \| 2014-05-19 03:24:12 HD Request # 2 - Requesting historical Tick data for YM.20140600.CME_E from 2014-05-21 00:00:00 to 2014-05-21 00:00:00 (US Central Time). \| 2014-05-19 03:24:12 HD Request # 2 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for YM.20140600.CME_E \| 2014-05-19 03:24:13 HD Request # 2 - Intraday download COMPLETE for YM.20140600.CME_E. Completion time: 8s \| 2014-05-19 03:24:13 Real-time Intraday chart data file updates started for YM.20140600.CME_E \| 2014-05-19 03:24:13 HD Request # 3 - Downloading Intraday chart data for NQ.20140600.CME_Eq to the file NQ.20140600.CME_Eq.scid. Service: cts \| 2014-05-19 03:24:13 HD Request # 3 - Download start Date-Time: 2014-05-16 10:50:49.0 \| 2014-05-19 03:24:13 HD Request # 3 - Requesting historical Tick data for NQ.20140600.CME_Eq from 2014-05-16 00:00:00 to 2014-05-16 00:00:00 (US Central Time). \| 2014-05-19 03:24:13 HD Request # 3 - Total records received: 0 \| 2014-05-19 03:24:13 HD Request # 3 - Requesting historical Tick data for NQ.20140600.CME_Eq from 2014-05-17 00:00:00 to 2014-05-17 00:00:00 (US Central Time). \| 2014-05-19 03:24:13 HD Request # 3 - Total records received: 0 \| 2014-05-19 03:24:13 HD Request # 3 - Requesting historical Tick data for NQ.20140600.CME_Eq from 2014-05-18 00:00:00 to 2014-05-18 00:00:00 (US Central Time). \| 2014-05-19 03:24:13 HD Request # 3 - Total records received: 0 \| 2014-05-19 03:24:13 HD Request # 3 - Requesting historical Tick data for NQ.20140600.CME_Eq from 2014-05-19 00:00:00 to 2014-05-19 00:00:00 (US Central Time). \| 2014-05-19 03:24:13 HD Request # 3 - Total records received: 0 \| 2014-05-19 03:24:14 HD Request # 3 - Requesting historical Tick data for NQ.20140600.CME_Eq from 2014-05-20 00:00:00 to 2014-05-20 00:00:00 (US Central Time). \| 2014-05-19 03:24:14 HD Request # 3 - Total records received: 0 \| 2014-05-19 03:24:14 HD Request # 3 - Requesting historical Tick data for NQ.20140600.CME_Eq from 2014-05-21 00:00:00 to 2014-05-21 00:00:00 (US Central Time). \| 2014-05-19 03:24:14 HD Request # 3 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ.20140600.CME_Eq \| 2014-05-19 03:24:15 HD Request # 3 - Intraday download COMPLETE for NQ.20140600.CME_Eq. Completion time: 2s \| 2014-05-19 03:24:15 Real-time Intraday chart data file updates started for NQ.20140600.CME_Eq \| 2014-05-19 03:24:15 HD Request # 4 - Downloading Intraday chart data for ES.20140600.CME_Eq to the file ES.20140600.CME_Eq.scid. Service: cts \| 2014-05-19 03:24:15 HD Request # 4 - Download start Date-Time: 2014-05-16 10:50:49.0 \| 2014-05-19 03:24:15 HD Request # 4 - Requesting historical Tick data for ES.20140600.CME_Eq from 2014-05-16 00:00:00 to 2014-05-16 00:00:00 (US Central Time). \| 2014-05-19 03:24:15 HD Request # 4 - Total records received: 0 \| 2014-05-19 03:24:15 HD Request # 4 - Requesting historical Tick data for ES.20140600.CME_Eq from 2014-05-17 00:00:00 to 2014-05-17 00:00:00 (US Central Time). \| 2014-05-19 03:24:15 HD Request # 4 - Total records received: 0 \| 2014-05-19 03:24:15 HD Request # 4 - Requesting historical Tick data for ES.20140600.CME_Eq from 2014-05-18 00:00:00 to 2014-05-18 00:00:00 (US Central Time). \| 2014-05-19 03:24:15 HD Request # 4 - Total records received: 0 \| 2014-05-19 03:24:16 HD Request # 4 - Requesting historical Tick data for ES.20140600.CME_Eq from 2014-05-19 00:00:00 to 2014-05-19 00:00:00 (US Central Time). \| 2014-05-19 03:24:16 HD Request # 4 - Total records received: 0 \| 2014-05-19 03:24:16 HD Request # 4 - Requesting historical Tick data for ES.20140600.CME_Eq from 2014-05-20 00:00:00 to 2014-05-20 00:00:00 (US Central Time). \| 2014-05-19 03:24:16 HD Request # 4 - Total records received: 0 \| 2014-05-19 03:24:16 HD Request # 4 - Requesting historical Tick data for ES.20140600.CME_Eq from 2014-05-21 00:00:00 to 2014-05-21 00:00:00 (US Central Time). \| 2014-05-19 03:24:16 HD Request # 4 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES.20140600.CME_Eq \| 2014-05-19 03:24:17 HD Request # 4 - Intraday download COMPLETE for ES.20140600.CME_Eq. Completion time: 2s \| 2014-05-19 03:24:17 Real-time Intraday chart data file updates started for ES.20140600.CME_Eq \| 2014-05-19 03:24:17 HD Request # 5 - Downloading Intraday chart data for EMD.20140600.CME_Eq to the file EMD.20140600.CME_Eq.scid. Service: cts \| 2014-05-19 03:24:17 HD Request # 5 - Download start Date-Time: 2014-05-16 10:50:49.0 \| 2014-05-19 03:24:17 HD Request # 5 - Requesting historical Tick data for EMD.20140600.CME_Eq from 2014-05-16 00:00:00 to 2014-05-16 00:00:00 (US Central Time). \| 2014-05-19 03:24:17 HD Request # 5 - Total records received: 0 \| 2014-05-19 03:24:17 HD Request # 5 - Requesting historical Tick data for EMD.20140600.CME_Eq from 2014-05-17 00:00:00 to 2014-05-17 00:00:00 (US Central Time). \| 2014-05-19 03:24:17 HD Request # 5 - Total records received: 0 \| 2014-05-19 03:24:18 HD Request # 5 - Requesting historical Tick data for EMD.20140600.CME_Eq from 2014-05-18 00:00:00 to 2014-05-18 00:00:00 (US Central Time). \| 2014-05-19 03:24:18 HD Request # 5 - Total records received: 0 \| 2014-05-19 03:24:18 HD Request # 5 - Requesting historical Tick data for EMD.20140600.CME_Eq from 2014-05-19 00:00:00 to 2014-05-19 00:00:00 (US Central Time). \| 2014-05-19 03:24:18 HD Request # 5 - Total records received: 0 \| 2014-05-19 03:24:18 HD Request # 5 - Requesting historical Tick data for EMD.20140600.CME_Eq from 2014-05-20 00:00:00 to 2014-05-20 00:00:00 (US Central Time). \| 2014-05-19 03:24:18 HD Request # 5 - Total records received: 0 \| 2014-05-19 03:24:19 HD Request # 5 - Requesting historical Tick data for EMD.20140600.CME_Eq from 2014-05-21 00:00:00 to 2014-05-21 00:00:00 (US Central Time). \| 2014-05-19 03:24:19 HD Request # 5 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for EMD.20140600.CME_Eq \| 2014-05-19 03:24:19 HD Request # 5 - Intraday download COMPLETE for EMD.20140600.CME_Eq. Completion time: 2s \| 2014-05-19 03:24:19 Real-time Intraday chart data file updates started for EMD.20140600.CME_Eq \| 2014-05-19 03:24:19 Socket closed. No error. \| 2014-05-19 03:26:19 SSL shutdown indicates not able to send 'close notify'. \| 2014-05-19 03:26:19 The SSL socket was shut down. \| 2014-05-19 03:26:19 The SSL socket object has been freed. SSL state is now disconnected. \| 2014-05-19 03:26:19 Socket has been shutdown and closed. \| 2014-05-19 03:26:19 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. \| 2014-05-19 03:26:19 CTS FIX Historical Data: Disconnected. \| 2014-05-19 03:26:19