Support Board
Date/Time: Tue, 26 Nov 2024 15:41:02 +0000
Post From: Cannot connect to Data Feed
| [2014-05-17 04:08:43] |
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We would be very very doubtful there is a bug. Most likely the problem was there was not a successful login to the server getting the updated authorizations. This can happen even if you can still log into Sierra Chart. There has never been a bug like this where the authorizations were received and you did not get access to a service paid for. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |