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Date/Time: Tue, 26 Nov 2024 15:30:08 +0000



Post From: Chart stops printing bars even though data was received

[2014-05-16 16:00:17]
Sierra Chart Engineering - Posts: 104368
Definitely there is no need to restart Sierra Chart. The most you need to do is reconnect to the data feed.

For help with this kind of problem, refer to help topic 3 here:
http://www.sierrachart.com/index.php?l=doc/helpdetails3.html

If you are using IB True Real-time Data, then disable it:
http://www.sierrachart.com/index.php?l=doc/IB.php#TrueRealTimeData

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing