Support Board
Date/Time: Fri, 29 Nov 2024 12:36:30 +0000
Post From: CQG real-time data not available for SGX
| [2023-02-12 23:05:05] |
| Schneitzer - Posts: 9 |
|
Hi, I have recently activated SGX level 2 data on my CQG account. However, when I'm trying to connect CQG on SierraChart to view tick data of several symbols, I'm getting inconsistent behavior. The CQG data feed works perfectly for several FX futures and equity indices futures. But I'm getting trouble viewing data on the commodity futures, mainly Rubber and Iron Ore. F.US.ZFTG23 / SICOM Technically Specified Rubber 20 - Historical daily chart available, Intraday chart unavailable; F.US.FEFG23 / TSI Iron Ore CFR China 62% - Neither Historical nor intraday chart is available. Again, I have confirmed that I have the data feed enabled for these two symbols on CQG side (SGX CommodityQuote). But SC still complains "Instrument is not allowed. Result = 103". I am now bewildered. I wonder if SierraChart could add support for these two symbols? Thanks in advance. |