Login Page - Create Account

Support Board


Date/Time: Fri, 29 Nov 2024 12:45:22 +0000



Post From: loading error with custom study

[2023-02-12 16:08:43]
User735389 - Posts: 189
i have a custom study that's been working fine. i have an older computer (windows server 2019, Intel 740qm chip)
i want to run sierra chart on, but it seems to have problems loading the study. i copied the entire sierrachart folder over from the other (working) computer, running the same OS. when i try to add the study, i see an error message something to the effect of

"Error Loading: ...\study.dll. File not found or may be missing SCDLLName."

This immediately made me think of the 64-bit conversion that happened a couple years ago. SC is looking for a file that doesn't exist (study.dll). it should be looking for the "study_64.dll" file. As far as i can tell, the intel 740qm chip is a 64-bit chip, and the OS is 64 bit only. So im a bit baffled as to what's going on here. SC is up-to-date, running the sierrachart_64.exe, verified the study_64.dll file is in the data folder. and if i recall correctly, i was able to run sierra chart previously on this computer, with windows 7/10.
Date Time Of Last Edit: 2023-02-13 01:25:46