Login Page - Create Account

Support Board


Date/Time: Tue, 22 Apr 2025 11:36:46 +0000



Post From: Acount review needed and MBO data is gone

[2023-02-10 23:28:54]
John - SC Support - Posts: 39395
We are a bit confused by the sharp cutoff of the data display. First, are the Blue and Red bars from the Draw DOM Graph on Chart?

Second, please change the Maximum Market Depth Levels to 0. Then select File >> Disconnect followed by File >> Connect to Data Feed.

Once the market opens on Sunday night (or on Monday, if you do not get online on Sunday) then take another image of that DOM graph so we can see how it looks. You should have much more stragglers of the data further up and down (again, you should not have the sharp cutoff).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing