Support Board
Date/Time: Sat, 21 Dec 2024 12:02:00 +0000
Post From: No response from Sierra servers
| [2023-02-10 13:37:31] |
| anniemci - Posts: 11 |
|
Reading Internal Order ID file. | 2023-02-10 13:28:07.549 Reading Trade Orders file. | 2023-02-10 13:28:07.659 Reading Trade Positions file. | 2023-02-10 13:28:07.664 Reading Trade Account Data files. | 2023-02-10 13:28:07.668 Software version: 2459 64-bit | 2023-02-10 13:28:07.669 Primary Thread ID: 18772 | 2023-02-10 13:28:07.669 Usage end date: 2023-04-04 | 2023-02-10 13:28:07.669 Enabled for: Advanced Features 2. | 2023-02-10 13:28:07.669 Enabled for: Sierra Chart Historical Data Service. | 2023-02-10 13:28:07.669 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-02-10 13:28:07.669 Enabled for: Delayed Denali Exchange Data Feed. | 2023-02-10 13:28:07.669 Enabled for exchange2: CME (Trading Account Required) | 2023-02-10 13:28:07.669 Enabled for exchange2: CBOT (Trading Account Required) | 2023-02-10 13:28:07.669 Enabled for exchange2: COMEX (Trading Account Required) | 2023-02-10 13:28:07.669 Enabled for exchange2: NYMEX (Trading Account Required) | 2023-02-10 13:28:07.669 Enabled for exchange2: EUREX EOBI | 2023-02-10 13:28:07.669 Enabled for exchange2: fairx_exchange.data | 2023-02-10 13:28:07.669 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-02-10 13:28:07.669 Current selected Data/Trading service: SC Data - All Services | 2023-02-10 13:28:07.669 Custom symbol settings values: enabled | 2023-02-10 13:28:07.669 Chart Update Interval: 500 | 2023-02-10 13:28:07.669 Intraday Data Storage Time Unit: 1 | 2023-02-10 13:28:07.669 Time Zone: +00:00:00 (UTC+00) | 2023-02-10 13:28:07.669 2023-02-10 13:28:07 Local computer time in UTC | 2023-02-10 13:28:07.669 2023-02-10 13:28:07 Local computer time in SC Time Zone | 2023-02-10 13:28:07.669 2023-02-10 13:28:05 Server time in UTC | 2023-02-10 13:28:07.669 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-02-10 13:28:07.669 Program path: C:\SierraChart\ | 2023-02-10 13:28:07.669 Data Files path: C:\SierraChart\Data\ | 2023-02-10 13:28:07.669 OS Version Number: 10.0 | 2023-02-10 13:28:07.670 Locale Setting: C | 2023-02-10 13:28:07.670 DLLs: OrderFlowLabs.com_64.dll, sst_FreeBundle_2273_64.dll, sst_FreeBundle_64.dll, TWFX_FREE_64.dll, TWFX_FREE_SWS_64.dll, TWFX_FREE_ZZS_64.dll, UserContributedStudies_64.dll | 2023-02-10 13:28:07.670 Allowed protected custom studies: OrderFlowLabs.com, SST_FreeBundle, TWFX_Free, zyp_app, zyp_download_free_2, zyp_download_OF, zyp_download_PA, zyp_pack1, zyp_pack2, zyp_pack3, zyp_pack6, zyp_pack7 | 2023-02-10 13:28:07.670 Crash reporter started: true | 2023-02-10 13:28:07.670 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2023-02-10 13:28:07.695 HTTPS connection ID:1 to http://login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-02-10 13:28:07.765 HTTPS connection ID:1 to http://login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-02-10 13:28:07.809 HTTPS connection ID:1 to http://login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-02-10 13:28:07.809 Received 5 login tokens. | 2023-02-10 13:28:07.922 Symbol settings MD5 received. Request ID: 1. | 2023-02-10 13:28:09.370 Symbol settings are up-to-date for scdataallservices. | 2023-02-10 13:28:09.370 XAUUSD 1 Min #1 | Reloading chart. | 2023-02-10 13:28:13.410 XAUUSD Daily #2 | Reloading chart. | 2023-02-10 13:28:13.430 US30 1 Min #3 | Reloading chart. | 2023-02-10 13:28:13.456 USOil 1 Min #4 | Reloading chart. | 2023-02-10 13:28:13.509 ESH23-CME 1 Min #5 | Reloading chart. | 2023-02-10 13:28:13.536 SPX500 Daily #6 | Reloading chart. | 2023-02-10 13:28:13.555 EURUSD Daily #7 | Reloading chart. | 2023-02-10 13:28:13.592 EURUSD 5 Min #8 | Reloading chart. | 2023-02-10 13:28:13.626 ESH23-CME #9 | Reloading chart. | 2023-02-10 13:28:13.654 ESH23-CME 1 Min #10 | Reloading chart. | 2023-02-10 13:28:14.021 AAPL-NQTV 5 Min #11 | Reloading chart. | 2023-02-10 13:28:14.050 XAUUSD Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\XAUUSD.dly | 2023-02-10 13:28:14.240 SPX500 Daily #6 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\SPX500.dly | 2023-02-10 13:28:14.266 ESH23-CME 1 Min #10 | StartDateTimeForLoadingOrderFills: 2023-01-30 16:15:00 | 2023-02-10 13:28:14.288 AAPL-NQTV 5 Min #11 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AAPL-NQTV.scid | 2023-02-10 13:28:14.296 Using Bid/Ask average for last trade price for XAUUSD | 2023-02-10 13:28:14.443 Using symbol data fast lookup vector | 2023-02-10 13:28:14.444 Starting DelayedDownloadMonitoringTimer | 2023-02-10 13:28:14.444 Starting HDTimeoutTimer | 2023-02-10 13:28:14.444 Added historical Intraday data request for XAUUSD to the queue. | 2023-02-10 13:28:14.444 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2023-02-10 13:28:14.444 Triggering next historical data download in queue. | 2023-02-10 13:28:14.444 HD Request # 1 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2023-02-10 13:28:14.450 HD Request # 1 | Download start date-time: 2023-02-09 12:01:31.000000. File last date-time: 2023-02-09 12:01:31.120000 | 2023-02-10 13:28:14.451 HD Request # 1 | Using server: ds4.sierracharts.com port 10150 | 2023-02-10 13:28:14.451 Socket (1) | Creating socket. | 2023-02-10 13:28:14.454 Socket (1) | New receive buffer size: 5242880 | 2023-02-10 13:28:14.454 Socket (1) | Connecting to IP: 142.215.18.102. | 2023-02-10 13:28:14.454 Added historical Daily data request for XAUUSD to the queue. | 2023-02-10 13:28:14.461 Triggering next historical data download in queue. | 2023-02-10 13:28:14.461 Using Bid/Ask average for last trade price for US30 | 2023-02-10 13:28:14.463 Added historical Intraday data request for US30 to the queue. | 2023-02-10 13:28:14.463 Intraday data recording state for symbol US30 is set to download 'Pending'. | 2023-02-10 13:28:14.463 Triggering next historical data download in queue. | 2023-02-10 13:28:14.463 Using Bid/Ask average for last trade price for USOil | 2023-02-10 13:28:14.466 Added historical Intraday data request for USOil to the queue. | 2023-02-10 13:28:14.467 Intraday data recording state for symbol USOil is set to download 'Pending'. | 2023-02-10 13:28:14.467 Triggering next historical data download in queue. | 2023-02-10 13:28:14.467 Mapping ESH23-CME to ESH23. Service code: cme | 2023-02-10 13:28:14.475 Added historical Intraday data request for ESH23-CME to the queue. | 2023-02-10 13:28:14.475 Intraday data recording state for symbol ESH23-CME is set to download 'Pending'. | 2023-02-10 13:28:14.475 Triggering next historical data download in queue. | 2023-02-10 13:28:14.475 Added historical Daily data request for SPX500 to the queue. | 2023-02-10 13:28:14.481 Triggering next historical data download in queue. | 2023-02-10 13:28:14.481 Using Bid/Ask average for last trade price for SPX500 | 2023-02-10 13:28:14.481 Added historical Daily data request for EURUSD to the queue. | 2023-02-10 13:28:14.483 Triggering next historical data download in queue. | 2023-02-10 13:28:14.483 Using Bid/Ask average for last trade price for EURUSD | 2023-02-10 13:28:14.483 Added historical Intraday data request for EURUSD to the queue. | 2023-02-10 13:28:14.486 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2023-02-10 13:28:14.486 Triggering next historical data download in queue. | 2023-02-10 13:28:14.486 SC Data - All Services | Connected to server complete. | 2023-02-10 13:28:14.498 Triggering next historical data download in queue. | 2023-02-10 13:28:14.498 Triggering next historical data download in queue. | 2023-02-10 13:28:14.498 Triggering next historical data download in queue. | 2023-02-10 13:28:14.498 Triggering next historical data download in queue. | 2023-02-10 13:28:14.498 No download requests in the queue to start downloads for. | 2023-02-10 13:28:14.513 No download requests in the queue to start downloads for. | 2023-02-10 13:28:14.514 No download requests in the queue to start downloads for. | 2023-02-10 13:28:14.514 Mapping ESH23-CME to ESH23. Service code: cme | 2023-02-10 13:28:14.636 Using symbol data fast lookup vector | 2023-02-10 13:28:14.636 SC Data - All Services | Starting real-time market data updates for: ESH23-CME (ESH23). ID: 1 Service code: cme | 2023-02-10 13:28:14.636 SC Data - All Services | Connecting to the server ds13.sierracharts.com. Port 10048 | 2023-02-10 13:28:14.636 DTC Client socket (2) | Creating socket. | 2023-02-10 13:28:14.643 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-02-10 13:28:14.643 DTC Client socket (2) | Connecting to IP: 162.251.232.244. | 2023-02-10 13:28:14.643 SC Data - All Services | Requesting security definition data for: ESH23-CME (ESH23). ID: 1 | 2023-02-10 13:28:14.643 Using Bid/Ask average for last trade price for USOil | 2023-02-10 13:28:14.649 SC DTC Data with Market Depth | Starting real-time market data updates for: USOil. ID: 2 Service code: fxcm | 2023-02-10 13:28:14.649 SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 443 | 2023-02-10 13:28:14.649 DTC Client socket (3) | Creating socket. | 2023-02-10 13:28:14.649 DTC Client socket (3) | New receive buffer size: 5242880 | 2023-02-10 13:28:14.649 DTC Client socket (3) | Connecting to IP: 142.215.18.102. | 2023-02-10 13:28:14.649 SC DTC Data with Market Depth | Requesting security definition data for: USOil. ID: 2 | 2023-02-10 13:28:14.655 Mapping AAPL-NQTV to AAPL-NQTV. Service code: nasdaq_exchange.data | 2023-02-10 13:28:14.665 SC DTC Delayed Exchange Data | Starting real-time market data updates for: AAPL-NQTV (AAPL-NQTV). ID: 3 Service code: nasdaq_exchange.data | 2023-02-10 13:28:14.665 SC DTC Delayed Exchange Data | Connecting to the server ds25.sierracharts.com. Port 10043 | 2023-02-10 13:28:14.665 DTC Client socket (4) | Creating socket. | 2023-02-10 13:28:14.667 DTC Client socket (4) | New receive buffer size: 5242880 | 2023-02-10 13:28:14.667 DTC Client socket (4) | Connecting to IP: 38.65.8.115. | 2023-02-10 13:28:14.667 SC DTC Delayed Exchange Data | Requesting security definition data for: AAPL-NQTV (AAPL-NQTV). ID: 3 | 2023-02-10 13:28:14.672 Added historical Intraday data request for AAPL-NQTV to the queue. | 2023-02-10 13:28:14.672 Intraday data recording state for symbol AAPL-NQTV is set to download 'Pending'. | 2023-02-10 13:28:14.672 Triggering next historical data download in queue. | 2023-02-10 13:28:14.672 Using Bid/Ask average for last trade price for SPX500 | 2023-02-10 13:28:14.678 SC DTC Data with Market Depth | Starting real-time market data updates for: SPX500. ID: 4 Service code: fxcm | 2023-02-10 13:28:14.678 SC DTC Data with Market Depth | Requesting security definition data for: SPX500. ID: 4 | 2023-02-10 13:28:14.678 Using Bid/Ask average for last trade price for EURUSD | 2023-02-10 13:28:14.678 SC DTC Data with Market Depth | Starting real-time market data updates for: EURUSD. ID: 5 Service code: fxcm | 2023-02-10 13:28:14.678 SC DTC Data with Market Depth | Requesting security definition data for: EURUSD. ID: 5 | 2023-02-10 13:28:14.678 SC DTC Data with Market Depth | Network connection to server complete. | 2023-02-10 13:28:14.745 SC DTC Data with Market Depth | Starting socket receive thread. | 2023-02-10 13:28:14.745 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2023-02-10 13:28:14.745 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2023-02-10 13:28:14.870 SC DTC Data with Market Depth | Sending logon request message. | 2023-02-10 13:28:14.870 Using Bid/Ask average for last trade price for XAUUSD | 2023-02-10 13:28:14.907 SC DTC Data with Market Depth | Starting real-time market data updates for: XAUUSD. ID: 6 Service code: fxcm | 2023-02-10 13:28:14.907 SC DTC Data with Market Depth | Requesting security definition data for: XAUUSD. ID: 6 | 2023-02-10 13:28:14.907 Using Bid/Ask average for last trade price for US30 | 2023-02-10 13:28:14.946 SC DTC Data with Market Depth | Starting real-time market data updates for: US30. ID: 7 Service code: fxcm | 2023-02-10 13:28:14.946 SC DTC Data with Market Depth | Requesting security definition data for: US30. ID: 7 | 2023-02-10 13:28:14.946 SC DTC Data with Market Depth | Received logon response. | 2023-02-10 13:28:15.581 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2023-02-10 13:28:15.581 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2023-02-10 13:28:15.581 SC DTC Data with Market Depth | Successfully connected. | 2023-02-10 13:28:15.581 SC DTC Data with Market Depth | Trading is not supported. | 2023-02-10 13:28:15.581 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: EURUSD | 2023-02-10 13:28:15.581 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: SPX500 | 2023-02-10 13:28:15.581 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: US30 | 2023-02-10 13:28:15.581 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: USOil | 2023-02-10 13:28:15.581 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: XAUUSD | 2023-02-10 13:28:15.581 SC DTC Data with Market Depth | Received security definition for symbol EURUSD | 2023-02-10 13:28:15.769 SC DTC Data with Market Depth | Received security definition for symbol SPX500 | 2023-02-10 13:28:15.769 SC DTC Data with Market Depth | Received security definition for symbol US30 | 2023-02-10 13:28:15.769 SC DTC Data with Market Depth | Received security definition for symbol USOil | 2023-02-10 13:28:15.769 SC DTC Data with Market Depth | Received security definition for symbol XAUUSD | 2023-02-10 13:28:15.769 Socket (1) | CloseSocket call. | 2023-02-10 13:28:34.462 Socket (1) | Closed. | 2023-02-10 13:28:34.462 HD Request # 1 | Error downloading historical Intraday data for XAUUSD. Timeout error connecting to server. | 2023-02-10 13:28:34.463 Added historical Intraday data request for XAUUSD to the queue. | 2023-02-10 13:28:34.463 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2023-02-10 13:28:34.463 Triggering next historical data download in queue. | 2023-02-10 13:28:34.463 Historical data download thread signaled to stop. | 2023-02-10 13:28:34.463 HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for XAUUSD | 2023-02-10 13:28:34.463 HD Request # 1 | Completion time: 20s. | 2023-02-10 13:28:34.463 HD Request # 2 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2023-02-10 13:28:34.463 HD Request # 2 | Download start date-time: 2023-02-09 12:01:31.000000. File last date-time: 2023-02-09 12:01:31.120000 | 2023-02-10 13:28:34.464 HD Request # 2 | Using server: ds12.sierracharts.com port 10149 | 2023-02-10 13:28:34.464 Socket (1) | Creating socket. | 2023-02-10 13:28:34.470 Socket (1) | New receive buffer size: 5242880 | 2023-02-10 13:28:34.470 Socket (1) | Connecting to IP: 142.215.18.101. | 2023-02-10 13:28:34.470 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-02-10 13:28:35.682 * DTC Client socket (2) | CloseSocket call. | 2023-02-10 13:28:35.682 DTC Client socket (0) | CloseSocket call. | 2023-02-10 13:28:35.682 SC Data - All Services | Disconnected from the server. | 2023-02-10 13:28:35.682 SC Data - All Services | Data feed disconnected. Will reconnect in 2 seconds. | 2023-02-10 13:28:35.682 DTC Client socket (2) | Closed. | 2023-02-10 13:28:35.682 DTC Client socket (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-02-10 13:28:35.688 * DTC Client socket (4) | CloseSocket call. | 2023-02-10 13:28:35.688 DTC Client socket (4) | Closed. | 2023-02-10 13:28:35.688 DTC Client socket (0) | CloseSocket call. | 2023-02-10 13:28:35.688 SC DTC Delayed Exchange Data | Disconnected from the server. | 2023-02-10 13:28:35.688 SC DTC Delayed Exchange Data | Data feed disconnected. Will reconnect in 2 seconds. | 2023-02-10 13:28:35.688 SC DTC Delayed Exchange Data | Connecting to the server ds25.sierracharts.com. Port 10043 | 2023-02-10 13:28:37.688 SC Data - All Services | Connecting to the server ds26-2.sierracharts.com. Port 10048 | 2023-02-10 13:28:37.688 DTC Client socket (2) | Creating socket. | 2023-02-10 13:28:37.688 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-02-10 13:28:37.688 DTC Client socket (2) | Connecting to IP: 38.65.8.115. | 2023-02-10 13:28:37.688 DTC Client socket (4) | Creating socket. | 2023-02-10 13:28:37.689 DTC Client socket (4) | New receive buffer size: 5242880 | 2023-02-10 13:28:37.689 DTC Client socket (4) | Connecting to IP: 142.215.17.189. | 2023-02-10 13:28:37.689 |