Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 07:45:01 +0000



Post From: Trade Order Error

[2023-02-08 06:59:15]
User890348 - Posts: 3
I keep getting this error when trying to place orders through the DOM, Teton CME order routing (order rejected). Info: Trade Order Error - Symbol not allowed for trading for account.
I have tried contacting the clearing house and they told me to go from step 5 in this: https://www.sierrachart.com/index.php?page=doc/SierraChartDirectOrderRoutingService.php#SetupInstructions, which I believe I have done, and it seems to be connecting correctly, but I get the order error every time I post one.