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Date/Time: Fri, 29 Nov 2024 14:40:34 +0000



Post From: help on to place an order

[2023-02-07 13:15:49]
Sierra_Chart Engineering - Posts: 17228
First we want to make sure that you have a successful connection to Teton order routing from Sierra Chart.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the data feed:

Select "File >> Disconnect"

Select "File >> Connect to Data Feed"

After about 30 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing