Support Board
Date/Time: Fri, 29 Nov 2024 15:46:05 +0000
Post From: Could not configure Sierra Charts with IB
| [2023-02-06 21:29:05] |
| John - SC Support - Posts: 36350 |
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We only refund Usage Time in full month increments. You only have 19 days left in your current subscription, therefore we do not refund this amount. You currently have $29.00 in your Services Surplus. Please post a request for a refund in our Account Support Tickets. You can access the Account Support Tickets at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Also refer to our Refund Policy at the following link: Sierra Chart Purchase and License Information: Refunds For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |