Support Board
Date/Time: Fri, 29 Nov 2024 16:32:39 +0000
Post From: DATA FEED AND EXCHANGE FEES
| [2023-02-03 21:46:06] |
| John - SC Support - Posts: 36350 |
|
Do not worry about the $1.30. It's on us. For the future, what you need to keep in mind is that there are two different time frames for when items are due. The Sierra Chart Usage Time works on a 31 day cycle, so the renewal day will change each month. Also, you can purchase multiple months up front for a discount. The exchange fees work on a Calendar month basis, and are due on the first day of each month. You can view the items that are active for your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices You can add funds to your account on our Payments page, which is at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |