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Date/Time: Fri, 29 Nov 2024 16:52:41 +0000



Post From: DATA FEED AND EXCHANGE FEES

[2023-02-02 22:39:49]
John - SC Support - Posts: 36350
The message previously was stating that you were fine, as you had exchanges activated, your account was in good standing, and you had verified your account for the non-professional requirement of the CME Group.

When you paid for 6 months, that was for the Sierra Chart Usage only. The exchange fees are separate. And the two fees are due at different times - the Exchange Fees renew on the first day of each month (calendar basis). The Sierra Chart usage time renews on a 31 day cycle, so the renewal date changes when it is actually due. For instance, for the 6 month purchase you made, you actually purchased 186 days of time.

As to what exchange you should select - if you only need data for the ES and NQ, then you should activate the CME with Market Depth for Non-Professional Trading Accounts. You can then deactivate the other two exchanges that are currently active.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing