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Date/Time: Wed, 27 Nov 2024 02:31:37 +0000



Post From: I need to run sierra chart on 2 different computers on the same time

[2023-02-01 23:22:19]
John - SC Support - Posts: 36309
You do not need the Additional System option that you selected. We have disabled this for your account and refunded you the $16.00 for this.

You are allowed to run Sierra Chart on up to 3 different computers at the same time.

The issue is that the exchange rules are different. The exchange rules are that you can have 3 connections at the same time to a computer. You can also have 3 connections to a second computer, but you need to pay the exchange fees a second time for that second computer. For more information on these rules refer to the following:
Denali Exchange Data Feed: Connections

In the section linked above, refer to the sub-section for Denali Exchange Data Feed on Two Computers Simultaneously, as that will give you the instructions to allow the data to two different computers.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing