Support Board
Date/Time: Tue, 26 Nov 2024 15:37:19 +0000
Post From: Is this a bug, or a stealth feature? Either way, I lost hundreds of dollars last week due to it
| [2014-05-15 06:28:34] |
| inthetrend - Posts: 33 Invalid SC Account Name. |
|
Not sure if it's operator error, but when I have a trade window open and a chart DOM on, I have found a crazy auto-order entry mechanism where if you hit the space-bar on your keyboard, it will enter a limit buy order at the bid. (no sell orders, always buy orders). This has happened to me before, but only in one-of instances. And upon reflection, it was under similar circumstances. Ordinarily I never hit the space bar intentionally. It so happens that my monitors are not configured properly (which I have now fixed). . But they would-over time-go into sleep mode. And to get them back up, I would typically hit the space bar and click on the screen. [Yes, it has even happened that I have clicked in the DOM and initiated an unintended order that way!] Of course, I do not realize it until the monitor comes back up. Then it is a mad scramble to rectify the damage and get out of the unintended trades. I have lost many hundreds of dollars doing this dance. My solution, is now to kill the trade window if I am not actively trading, since the space-bar bug is disabled when the Trade Window is closed. However, I have inspected the Trade Window settings, and no-where do I see a way to enable or dis-able entering an order via the space bar. It seems rather freaky that this happens. I can not believe others have not discovered and complained about this Bug/Feature. By the way, if you keep hitting the space bar, it just keeps entering new orders...bizarre! Last week I had the Trade Window set to two contracts. By the time the monitor came back up, I had 3 two-lot orders going! Talk about stress! And I had an order working in the other account too! I had to shut down everything after that due to stress and huge losses. I think you need to fix/disable this! |