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Date/Time: Fri, 29 Nov 2024 17:35:41 +0000



Post From: Denali/Teton will not update or load current ESH23_FUT_CME chart. Getting error log

[2023-01-31 15:39:08]
Sierra_Chart Engineering - Posts: 17229
We apologize for the delay.

Are you still having an issue?

This is only a partial log, but it looks like a network connectivity issue:

Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-01-31 05:36:02.327
DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2023-01-31 05:36:18.898 *


We are not noticing a network connectivity issue ourselves to these servers.

So it is not something we would have been able to resolve at the time you had the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-01-31 15:45:32