Support Board
Date/Time: Fri, 29 Nov 2024 16:30:17 +0000
Post From: Historical Data Missing
| [2023-01-25 08:57:22] |
| User163633 - Posts: 7 |
|
Well, not downloading data is the problem. I have repeated the task as per the instructions. I am still missing data going back more than 4 days. Message log below: Reading Internal Order ID file. | 2023-01-25 09:53:33.134 Reading Trade Orders file. | 2023-01-25 09:53:33.226 Reading Trade Positions file. | 2023-01-25 09:53:33.227 Reading Trade Account Data files. | 2023-01-25 09:53:33.227 UDPListener (1616). Port 22904 | Listening on UDP port 22904. | 2023-01-25 09:53:33.231 Software version: 2466 64-bit | 2023-01-25 09:53:33.231 Primary Thread ID: 13392 | 2023-01-25 09:53:33.231 Usage end date: 2023-06-12 | 2023-01-25 09:53:33.231 Enabled for: Sierra Chart Historical Data Service. | 2023-01-25 09:53:33.231 Enabled for: Delayed Denali Exchange Data Feed. | 2023-01-25 09:53:33.231 Enabled for exchange2: fairx_exchange.data | 2023-01-25 09:53:33.231 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-01-25 09:53:33.231 Current selected Data/Trading service: SC Data - All Services | 2023-01-25 09:53:33.231 Custom symbol settings values: enabled | 2023-01-25 09:53:33.231 Chart Update Interval: 500 | 2023-01-25 09:53:33.231 Intraday Data Storage Time Unit: 0 | 2023-01-25 09:53:33.231 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2023-01-25 09:53:33.231 2023-01-25 08:53:33 Local computer time in UTC | 2023-01-25 09:53:33.231 2023-01-25 09:53:33 Local computer time in SC Time Zone | 2023-01-25 09:53:33.231 2023-01-25 08:53:32 Server time in UTC | 2023-01-25 09:53:33.231 Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-01-25 09:53:33.231 Program path: C:\SierraChart\ | 2023-01-25 09:53:33.231 Data Files path: C:\SierraChart\Data\ | 2023-01-25 09:53:33.231 OS Version Number: 10.0 | 2023-01-25 09:53:33.231 Locale Setting: C | 2023-01-25 09:53:33.231 DLLs: GreenEmerald_64.dll, Tradeteamio_RETMT_64.dll, Tradeteamio_studies_64.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2023-01-25 09:53:33.232 Allowed protected custom studies: | 2023-01-25 09:53:33.232 Crash reporter started: true | 2023-01-25 09:53:33.232 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2023-01-25 09:53:33.251 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-01-25 09:53:33.260 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-01-25 09:53:33.295 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-01-25 09:53:33.295 Received 5 login tokens. | 2023-01-25 09:53:33.376 Symbol settings MD5 received. Request ID: 1. | 2023-01-25 09:53:34.977 Symbol settings are up-to-date for scdataallservices. | 2023-01-25 09:53:34.977 Files to Open on Startup | Opening file: EURUSD.cht | 2023-01-25 09:53:37.491 Loading DLL: C:\SierraChart\Data\Tradeteamio_RETMT.dll (Tradeteamio_RETMT_64.dll). Handle: 66000000 | 2023-01-25 09:53:37.528 EURUSD 2 Min #8 | Reloading chart. | 2023-01-25 09:53:37.560 EURUSD 10 Min #2 | Reloading chart. | 2023-01-25 09:53:37.577 EURUSD 5 Min #4 | Reloading chart. | 2023-01-25 09:53:37.592 EURUSD 2 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-01-25 09:53:37.946 Using Bid/Ask average for last trade price for EURUSD | 2023-01-25 09:53:38.189 Using symbol data fast lookup vector | 2023-01-25 09:53:38.189 Starting DelayedDownloadMonitoringTimer | 2023-01-25 09:53:38.189 Starting HDTimeoutTimer | 2023-01-25 09:53:38.189 Added historical Intraday data request for EURUSD to the queue. | 2023-01-25 09:53:38.189 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2023-01-25 09:53:38.189 Triggering next historical data download in queue. | 2023-01-25 09:53:38.189 HD Request # 1 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2023-01-25 09:53:38.222 HD Request # 1 | Download start date-time: 2023-01-25 09:53:16.000000. File last date-time: 2023-01-25 09:53:16.100000 | 2023-01-25 09:53:38.222 HD Request # 1 | Using server: ds12.sierracharts.com port 10150 | 2023-01-25 09:53:38.222 Socket (1) | Creating socket. | 2023-01-25 09:53:38.238 Socket (1) | New receive buffer size: 5242880 | 2023-01-25 09:53:38.238 Socket (1) | Connecting to IP: 142.215.18.101. | 2023-01-25 09:53:38.238 HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-01-25 09:53:38.478 HD Request # 1 | Sending historical data logon request message. | 2023-01-25 09:53:38.479 HD Request # 1 | Requesting Intraday data. Start date-time: 2023-01-25 09:53:16. Record interval: 0. Symbol: EURUSD | 2023-01-25 09:53:39.129 HD Request # 1 | Decompressing data. | 2023-01-25 09:53:39.246 HD Request # 1 | Receiving Intraday data for EURUSD starting at 2023-01-25 09:53:16.100000 | 2023-01-25 09:53:39.247 Socket (1) | CloseSocket call. | 2023-01-25 09:53:39.249 Socket (1) | Shutdown started. Waiting for graceful close. | 2023-01-25 09:53:39.249 Historical data download thread signaled to stop. | 2023-01-25 09:53:39.249 HD Request # 1 | Timestamp of first Intraday data file record written: 2023-01-25 09:53:16.530000. | 2023-01-25 09:53:39.249 HD Request # 1 | Received 59 Intraday data records from 2023-01-25 09:53:16.100000 to 2023-01-25 09:53:33.091000 (17.0 seconds) and wrote 58 records for EURUSD | 2023-01-25 09:53:39.250 HD Request # 1 | Completion time: 1s. | 2023-01-25 09:53:39.255 HD Request # 1 | Intraday data download complete for EURUSD. Unique request ID: 1 | 2023-01-25 09:53:39.255 Removing historical data download ID 1. | 2023-01-25 09:53:39.255 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-01-25 09:53:39.255 Triggering next historical data download in queue. | 2023-01-25 09:53:39.255 Historical data for EURUSD is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2023-01-25 09:53:39.255 No download requests in the queue to start downloads for. | 2023-01-25 09:53:39.255 Socket (1) | Socket gracefully closed by remote side. | 2023-01-25 09:53:39.365 Socket (1) | Closed. | 2023-01-25 09:53:39.366 SC Data - All Services | Connected to server complete. | 2023-01-25 09:53:39.592 Triggering next historical data download in queue. | 2023-01-25 09:53:39.592 Triggering next historical data download in queue. | 2023-01-25 09:53:39.592 Triggering next historical data download in queue. | 2023-01-25 09:53:39.592 Triggering next historical data download in queue. | 2023-01-25 09:53:39.592 No download requests in the queue to start downloads for. | 2023-01-25 09:53:39.629 No download requests in the queue to start downloads for. | 2023-01-25 09:53:39.629 No download requests in the queue to start downloads for. | 2023-01-25 09:53:39.629 No download requests in the queue to start downloads for. | 2023-01-25 09:53:39.629 Using Bid/Ask average for last trade price for EURUSD | 2023-01-25 09:53:39.630 Using symbol data fast lookup vector | 2023-01-25 09:53:39.630 SC DTC Data with Market Depth | Starting real-time market data updates for: EURUSD. ID: 1 Service code: fxcm | 2023-01-25 09:53:39.630 SC DTC Data with Market Depth | Connecting to the server ds12.sierracharts.com. Port 443 | 2023-01-25 09:53:39.630 DTC Client socket (1) | Creating socket. | 2023-01-25 09:53:39.631 DTC Client socket (1) | New receive buffer size: 5242880 | 2023-01-25 09:53:39.631 DTC Client socket (1) | Connecting to IP: 142.215.18.101. | 2023-01-25 09:53:39.631 SC DTC Data with Market Depth | Requesting security definition data for: EURUSD. ID: 1 | 2023-01-25 09:53:39.639 Added historical Intraday data request for EURUSD to the queue. | 2023-01-25 09:53:39.640 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2023-01-25 09:53:39.640 Triggering next historical data download in queue. | 2023-01-25 09:53:39.640 SC DTC Data with Market Depth | Network connection to server complete. | 2023-01-25 09:53:39.694 SC DTC Data with Market Depth | Starting socket receive thread. | 2023-01-25 09:53:39.694 SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2023-01-25 09:53:39.694 Delaying start of download for EURUSD. | 2023-01-25 09:53:39.694 SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2023-01-25 09:53:39.873 SC DTC Data with Market Depth | Sending logon request message. | 2023-01-25 09:53:39.873 SC DTC Data with Market Depth | Received logon response. | 2023-01-25 09:53:40.628 SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2023-01-25 09:53:40.628 SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2023-01-25 09:53:40.628 SC DTC Data with Market Depth | Successfully connected. | 2023-01-25 09:53:40.628 SC DTC Data with Market Depth | Trading is not supported. | 2023-01-25 09:53:40.628 SC DTC Data with Market Depth | Restarting real-time data updates for symbol: EURUSD | 2023-01-25 09:53:40.628 SC DTC Data with Market Depth | Received security definition for symbol EURUSD | 2023-01-25 09:53:40.849 HD Request # 2 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2023-01-25 09:53:45.226 HD Request # 2 | Download start date-time: 2023-01-25 09:53:33.000000. File last date-time: 2023-01-25 09:53:33.091000 | 2023-01-25 09:53:45.227 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2023-01-25 09:53:45.227 Socket (2) | Creating socket. | 2023-01-25 09:53:45.234 Socket (2) | New receive buffer size: 5242880 | 2023-01-25 09:53:45.234 Socket (2) | Connecting to IP: 142.215.18.102. | 2023-01-25 09:53:45.234 HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-01-25 09:53:45.467 HD Request # 2 | Sending historical data logon request message. | 2023-01-25 09:53:45.467 HD Request # 2 | Requesting Intraday data. Start date-time: 2023-01-25 09:53:33. Record interval: 0. Symbol: EURUSD | 2023-01-25 09:53:46.115 HD Request # 2 | Decompressing data. | 2023-01-25 09:53:46.231 HD Request # 2 | Receiving Intraday data for EURUSD starting at 2023-01-25 09:53:33.091000 | 2023-01-25 09:53:46.232 Socket (2) | CloseSocket call. | 2023-01-25 09:53:46.233 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-01-25 09:53:46.234 Historical data download thread signaled to stop. | 2023-01-25 09:53:46.234 HD Request # 2 | Timestamp of first Intraday data file record written: 2023-01-25 09:53:38.180000. | 2023-01-25 09:53:46.234 HD Request # 2 | Received 17 Intraday data records from 2023-01-25 09:53:33.091000 to 2023-01-25 09:53:44.258000 (11.2 seconds) and wrote 16 records for EURUSD | 2023-01-25 09:53:46.234 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2023-01-25 08:53:44.258000 | 2023-01-25 09:53:46.241 HD Request # 2 | Completion time: 1s. | 2023-01-25 09:53:46.241 HD Request # 2 | Intraday data download complete for EURUSD. Unique request ID: 2 | 2023-01-25 09:53:46.241 Removing historical data download ID 2. | 2023-01-25 09:53:46.241 Real-time Intraday chart data file updates started for EURUSD | 2023-01-25 09:53:46.241 Intraday chart data file opened for EURUSD | 2023-01-25 09:53:46.241 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-01-25 09:53:46.241 Triggering next historical data download in queue. | 2023-01-25 09:53:46.241 No download requests in the queue to start downloads for. | 2023-01-25 09:53:46.242 Socket (2) | Socket gracefully closed by remote side. | 2023-01-25 09:53:46.348 Socket (2) | Closed. | 2023-01-25 09:53:46.349 Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid. Thread ID: 1760 | 2023-01-25 09:53:48.356 Added historical Intraday data request for EURUSD to the queue. | 2023-01-25 09:53:57.671 Intraday data recording state for symbol EURUSD is set to download 'Pending'. | 2023-01-25 09:53:57.671 Triggering next historical data download in queue. | 2023-01-25 09:53:57.671 HD Request # 3 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm | 2023-01-25 09:53:57.672 Reloading all charts with filename: EURUSD.scid | 2023-01-25 09:53:57.695 HD Request # 3 | Download start date-time: 2023-01-20 09:53:57.000000. File last date-time: 00:00:00.000000 | 2023-01-25 09:53:57.697 HD Request # 3 | Using server: ds13-3.sierracharts.com port 10150 | 2023-01-25 09:53:57.697 Socket (2) | Creating socket. | 2023-01-25 09:53:57.705 Socket (2) | New receive buffer size: 5242880 | 2023-01-25 09:53:57.705 Socket (2) | Connecting to IP: 162.251.232.245. | 2023-01-25 09:53:57.705 EURUSD[M] 2 Min #8 | Reloading chart. | 2023-01-25 09:53:57.762 EURUSD[M] 2 Min #8 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EURUSD.scid | 2023-01-25 09:53:57.770 EURUSD[M] 10 Min #2 | Reloading chart. | 2023-01-25 09:53:57.773 EURUSD[M] 10 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EURUSD.scid | 2023-01-25 09:53:57.779 EURUSD[M] 5 Min #4 | Reloading chart. | 2023-01-25 09:53:57.781 EURUSD[M] 5 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EURUSD.scid | 2023-01-25 09:53:57.788 HD Request # 3 | Setting DTC encoding to Binary VLS | 2023-01-25 09:53:58.007 HD Request # 3 | Sending historical data logon request message. | 2023-01-25 09:53:58.007 HD Request # 3 | Requesting Intraday data. Start date-time: 2023-01-20 09:53:57. Record interval: 0. Symbol: EURUSD | 2023-01-25 09:53:58.790 HD Request # 3 | Decompressing data. | 2023-01-25 09:53:58.938 HD Request # 3 | Receiving Intraday data for EURUSD starting at 2023-01-20 09:53:58.958000 | 2023-01-25 09:53:59.399 HD Request # 3 | Timestamp of first Intraday data file record written: 2023-01-20 09:53:58.958000. | 2023-01-25 09:53:59.867 EURUSD[M] 2 Min #8 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-01-25 09:54:00.403 Socket (2) | CloseSocket call. | 2023-01-25 09:54:03.371 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-01-25 09:54:03.371 Historical data download thread signaled to stop. | 2023-01-25 09:54:03.374 HD Request # 3 | Received 746751 Intraday data records from 2023-01-20 09:53:58.958000 to 2023-01-25 09:53:59.979000 (5.0 days) and wrote 746751 records for EURUSD | 2023-01-25 09:54:03.374 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2023-01-25 08:53:59.979000 | 2023-01-25 09:54:03.376 Added 8 Time and Sales records to Intraday data file for EURUSD after download. | 2023-01-25 09:54:03.376 HD Request # 3 | Completion time: 6s. | 2023-01-25 09:54:03.378 HD Request # 3 | Intraday data download complete for EURUSD. Unique request ID: 3 | 2023-01-25 09:54:03.378 Removing historical data download ID 3. | 2023-01-25 09:54:03.378 Real-time Intraday chart data file updates started for EURUSD | 2023-01-25 09:54:03.378 Intraday chart data file opened for EURUSD | 2023-01-25 09:54:03.378 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-01-25 09:54:03.378 Triggering next historical data download in queue. | 2023-01-25 09:54:03.378 No download requests in the queue to start downloads for. | 2023-01-25 09:54:03.378 Socket (2) | Socket gracefully closed by remote side. | 2023-01-25 09:54:03.518 Socket (2) | Closed. | 2023-01-25 09:54:03.518 Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid. Thread ID: 1760 | 2023-01-25 09:54:08.500 |